Air France Protect

Air France Protect: Our commitment to making your trip safe and flexible

Travel with peace of mind thanks to our 100% changeable tickets and robust health measures to protect you at every step of your journey.

AIR FRANCE REWARDED FOR ITS HEALTH AND SAFETY MEASURES

SkyTrax
APEX

100% CHANGEABLE TICKETS

Travel with peace of mind thanks to our 100% changeable tickets and robust health measures to protect you at every step of your journey.

If you wish to request a refund for a ticket purchased at a travel agency, please contact your travel agency first. They have all the information necessary to process your refund. In case of any difficulties, our customer service remains at your disposal. You can reach them from the Contact Us page.

NEED TO CHANGE OR CANCEL YOUR TICKET? SURE, NO PROBLEM.

MORE INFO ON VOUCHERS

How do I use my voucher? Is it refundable? Find all the answers to your questions in our FAQ. Read our FAQ on vouchers

CHECK TRAVEL REQUIREMENTS

Due to the health situation, some countries require a negative Covid-19 test, quarantine on arrival and special travel documents. These travel requirements are regularly updated. Before your trip to France or abroad, check which requirements apply on the TravelDoc website

Conditions

TRAVEL SAFELY

Your health and well-being are at the heart of our concerns. That's why we have implemented strict health measures at every step of your journey.

Crew

TRAVEL WITH PEACE OF MIND

In partnership with Allianz Travel, Air France is extending its travel insurance guarantees* to protect you further in the event of an epidemic such as Covid-19.

During your stay You benefit from medical assistance and the reimbursement of medical expenses abroad or additional expenses in case of quarantine. For more information, visit the Insurance page of our site. * Coverage available for customers residing in France, Germany, Spain, Italy, the Netherlands and the United Kingdom, and soon for other countries.

Allianz Travel

INFORMATION FROM OUR PARTNERS

Aeromexico

Air Antilles

Air Baltic

Air Calédonie International

Air Corsica (French only)

Air Europa

Air Malta

Air Serbia

China Eastern

China Southern

Czech Airlines

Delta Air Lines

Finnair

GOL

ITA

Kenya Airways

Korean Air

Luxair

Middle East Airlines

Saudi Arabian Airlines

Vietnam Airlines

Virgin Atlantic

Westjet