Special Conditions

Fares

Fares quoted include all taxes, except where taxes are collected locally at airport check-in. Please note that all quotes remain subject to changes and are only guaranteed when the booking has been confirmed. Unrestricted fares in First (l'Espace Premiere) and Business class (l'Espace Affaires): Changes of travel dates and refund are permitted without penalty. The revalidation of the ticket must be done at an Air France office and any refund by the issuing office. Unrestricted Economy class (Alizé, Tempo Challenge, Tempo): Changes of travel dates and refund are permitted against a fee. The revalidation of the ticket must be done at an Air France office and any refund by the issuing office. Restricted fares in First, Business and Economy class are subject to limited availability. These fares may be subject to substantial restrictions such as an advance purchase requirement, a minimum and/or maximum stay requirement, penalties linked to changes (if permitted at all), infant or child's discounts may not be available. Some restricted tickets (our lowest rates) are totally non refundable. Important: These conditions vary according to destination and period of travel. For more information on the conditions of the fare you are booking, please call Air France. From Greece: Greek, French or English From Monday to Friday, Tel: 211-180-9474 between 9:00 a.m. and 17:00 p.m. For weekends and public holidays, Tel: 210-3530380 between 4:45 a.m. and 19:30 p.m. If you wish to request a refund for a ticket purchased at a travel agency, please contact your travel agency first. They have all the information necessary to process your refund. In case of any difficulties, our customer service remains at your disposal. You can reach them from the Contact Us page.

Ticket use

The fare is applicable for a ticket used fully, in sequential order for the specified journey and on the specified dates. As outlined in the General Conditions of Carriage, any non-compliant use noticed on the day of travel may incur an additional fixed-rate fee at the airport for the amount of:  - for flights in Europe (including Metropolitan France and Corsica) € 125 in Economy and €300 in Business; - for intercontinental flights € 500 in Economy and Premium Economy and € 1.500 in Business and La Première (or the equivalent in the local currency) .

Types of flights

OP: abbreviation for "operated" which means that an Air France flight is operated by a partner airline with who it has a commercial agreement. Code-sharing: Air France has teamed up with other airlines to operate flights jointly under a shared code, thus offering even more destinations and frequencies. Flights are operated under both Air France and the partner's flight number. Franchised flights: Air France franchises the routes of several airlines under the name " Air France By", offering several connections within France and Europe with Brit Air, British European, City Jet, Compagnie Corse Méditéranée, Proteus Airlines and Régional. These companies operate under Air France livery and use AF flight numbers. In-flight service is up to Air France standards, adapted to the routes and the aircraft size. These franchised flights offer you direct and frequent links completing Air France's own network.

When booking on www.airfrance.gr

You confirm that you have checked and will comply with all travel requirements such as visas, customs documents and other formalities of entrance of the country of destination and transit. You agree that the personal data, which has been provided to Air France in connection with this booking,may be forwarded to government authorities for security purposes. Special Assistance If you need Special Assistance, or if your are travelling with a pet, Air France advises you to make your reservation by phone. Internet reservations do not currently allow us to identify the type of assistance you will need during your travel, therefore please contact our Reservation Centre on 211-180-9474 for all necessary applicable procedures. Reserving your trip by telephone at least 48 hours in advance is essential. This time period allows us to organize your trip in the best possible conditions of comfort and safety.     

FLIGHTS TO MAINLAND CHINA

If you are traveling from Paris to mainland China, you must perform a Covid-19 PCR test and a serological test (IgM) in Paris. This rule also applies if you are in transit in Paris. If the results of these tests (PCR, IgM or both) are positive, you will not be able to continue your trip to China. In this case, your flight ticket for the trip between Paris and China will no longer be valid. You will have to contact our customer service to modify your ticket and, if necessary, return to your country of departure as soon as your situation allows it.

Secured Online payment

We are pleased to offer secure online payment using SSL (Secure Socket Layer) technology. SSL works by encrypting all communications between your computer and our server so that the information cannot be intercepted. If your browser is SSL equipped, your transaction will be secured automatically.

Privacy Policy

Your personal data compiled during the reservation process (surname, first name, e-mail,...) will be used for the sole purpose of placing and carrying out your order (buying and selling air tickets) online. Without your consent, Air France will not be able to continue the selling procedure and the transaction will be impossible. Air France shall: - Actively protect unauthorised access to personal data stored in its computers; - Refrain from communicating, selling or providing access in any way personal data collected via our booking system to outside companies or organisations; - Not use your personal data for commercial or promotional purposes, except if you have accepted that certain customised data is sent to you by Air France or if you subscribed to our electronic newsletter.

Visas, passports, vaccinations and health

Please be advised that it is your responsibility to determine and obtain whatever documentation that is required, so make sure that you prepare your trip well in advance. Please contact the appropriate embassy or consulate. Passport holders from certain countries may require visas to enter or transit France and/or other countries.

CONDUCT ABOARD AIRCRAFT

The Passenger is informed that in the event of a breach of Article 15 (Conduct aboard aircraft) of General Conditions of Carriage and in accordance with the provisions of their Article 9 (Refusal and limitation of carriage), he or she may be registered on a list of persons subject to a travel ban aboard the Air Carrier's aircraft under the Authorization n°2016-240 by the CNIL (French data protection authority).