Legal information

Please find all legal and commercial information related to booking a trip, adding an extra option, creating an account, or using our website below.

Transport rules and liability

General information on Air France in your country

General conditions for passengers and baggages

Special conditions vary for each country

Limits of liability in case of incident, delay or luggage

Implementation of the European regulations 261/2004

Terms and conditions when requesting a non-refundable voucher

See the terms and conditions of Flying Blue signing program

View the general conditions of membership to bluebiz

Creation and use of a AF KLM account

How we collect and use your personal data

How to deal with suspicious e-mails and text messages

Description and cookies settings on our website

Additional Baggage terms and conditions

Kids Solo terms and conditions

A la carte meal terms and conditions

Lounge terms and conditions

Seat Option terms and conditions

Trip and Tree Option terms and conditions

Personalized airport services terms and conditions